Personal Information Processing Consent

This consent statement explains how ARIVELLE TRAVEL collects and processes personal information when you submit a travel inquiry or request concierge services through our website or communication channels.

1. Data Controller

ARIVELLE TRAVEL
Istanbul, Türkiye

For privacy inquiries please contact:
privacy@arivelletravel.com

2. Categories of Personal Information

When you submit a travel request, we may collect the following information:

  • Full name
  • WeChat ID, WhatsApp number, or other contact details
  • Travel dates and itinerary preferences
  • Number of travelers
  • Travel interests (golf, cultural experiences, luxury services)
  • Special requests or notes

3. Purpose of Processing

Your information is processed exclusively to:

  • Prepare personalized travel proposals
  • Communicate regarding your travel request
  • Arrange concierge travel services
  • Coordinate bookings with hotels, transportation providers, and experience partners

4. Cross-Border Transfer of Personal Information

ARIVELLE TRAVEL operates internationally. Personal information may be processed or stored outside the People's Republic of China, including in Türkiye or other jurisdictions where our systems or service providers are located.

Such cross-border transfers occur only when necessary to provide requested travel services.

5. Third-Party Service Providers

To provide luxury travel services, information may be shared with trusted partners including:

  • Luxury hotels and accommodation providers
  • Private transportation services
  • Golf clubs and experience providers
  • Travel logistics partners

These partners receive only the information necessary to perform their services.

6. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Withdraw consent
  • Request information about how your data is processed

Requests may be submitted to privacy@arivelletravel.com.

7. Data Security

ARIVELLE TRAVEL implements reasonable technical and organizational safeguards to protect personal information against unauthorized access, misuse, or loss.

By submitting a travel request, contacting our concierge team, or communicating with ARIVELLE TRAVEL, you acknowledge that you have read and understood this Personal Information Processing Consent and agree to the processing of your personal information as described above.